Delivery & Refunds
Last updated: April 6, 2022
We aim to dispatch all orders within one business day. Our operating hours are from Mon-Fri 10:00-06:00
Orders are dispatched to couriers by the end of the day at around 06:00 when they are collected to enter the delivery network.
NOTE: WE ONLY SHIP TO MAINLAND GREAT BRITAIN
We would love to ship internationally but as it currently stands, this is unfeasible. We are currently looking at methods for this to be available in the near future.
Standard delivery £3.50 | Premium Delivery £8.99 |
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3-5 Business Days* | 2-3 Business Days* |
Tracked | Tracked |
Up to 1KG | Up to 10KG |
Insured up to £20 | Insured up to £100 |
Back orders that are large may occur additional costs and a different method of delivery that is not listed here either due to their size, weight or a combination of both. Contact us today.
Returns
We accept returns of products within two weeks of original purchase, after which we can no longer accept returns. Return of products are void if:
- The product is no longer in it's original packagaing
- The product has been tampered/broken in a way in which it no longer has the appearance of how it arrived to you.
- Certain parts and accessories of a product are missing/incomplete
If the return is due to a faulty product then we will issue a quick refund or replacement, however you must inform us within two weeks of original purchase.
If the return is due to the order arriving broken or in an unacceptable manner then we will refund or send a replacement. You must inform us within 2 weeks of the order being marked as delivered by courier.
Email for return info: info@scaledplastics.co.uk
*We cannot always guarantee that an order will arrive to you within 2-3 days. Please be weary of certain conditions such as delays caused by weather and other factor to occur which are completely out of our control.